Features
Guides to Telgorithm features and how they work.
Smart Queueing Technology
How Telgorithm's Smart Queueing manages messaging throughput, carrier rate limits, message prioritization and time routing.
Campaign Migration
Migrate an active 10DLC campaign and its numbers to Telgorithm, covering port-in and the TCR CNP migration.
RCS
How the Telgorithm RCS channel works, covering branded agents, rich media, suggested actions, engagement events, and SMS/MMS fallback.
Voice Services
Inbound and outbound calling with static and dynamic forwarding, call scripts, SIP configuration, recordings, and call webhooks.
Conversation Metadata
Store and propagate custom data across a conversation using the conversationMetadata property on messages.
Opt-Ins and Opt-Outs
How Telgorithm handles opt-in, opt-out, and help keywords, auto-replies, single vs. double opt-outs, and related webhooks.
Webhooks
How Telgorithm delivers real-time event notifications, the difference between Messaging Config and company-wide webhooks, authentication, and retry policies.
Error Handling
Understand message failures through unified error codes and the raw dcaStatus block passed from the carrier.
Staging Environment
Safely test your Telgorithm integration in a production-like environment with emulated messaging, calls, port-ins, and payments.